Utilities usually notify affected customers directly by phone, text, email or door hanger. Sign up for outage alerts in your utility’s app or account to get notices.
ComEd: how planned outages are announced
ComEd’s planned-outage page lists upcoming jobs by outage number, date, start time, status and duration, but with no street or town. Match the outage number on the notice ComEd sent you, or check the outage map.
Share what is happening: when the power went out, what your utility said, the estimated restoration time. Add your mobile number below to get updates – it stays private and is never shown on the site.
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ComEd restores power fastest when customers report outages directly by phone, text, app or website. Have your account number or service address ready. For a downed or sparking line, keep at least 35 feet away and call 911 first.
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