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Power Outage Today Report outage

Public power authority · PR

LUMA Power Outage

Outage phone number, official outage map and live neighbor reports for LUMA Energy customers in Puerto Rico.

Report an outage to LUMA

911 Downed lines, fire or any emergency

Areas served by LUMA reporting outages now

No community outage reports in LUMA ZIP codes right now. If your power is out, report it to the utility and on your ZIP code page.

Where LUMA provides electricity

176 ZIP codes in 83 counties (NREL / OpenEI utility service-area data – boundaries are approximate).

Largest ZIP codes served

Planned outages

No planned outages listed right now.

Utilities usually notify affected customers directly by phone, text, email or door hanger. Sign up for outage alerts in your utility’s app or account to get notices.

Recent reports nearby

Live

LUMA customers: share updates

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Reporting a LUMA outage

LUMA restores power fastest when customers report outages directly by phone, text, app or website. Have your account number or service address ready. For a downed or sparking line, keep at least 35 feet away and call 911 first.