TXU Energy
TXU Energy Retail Company · Retail electricity provider
Retail electricity provider: outages are fixed by your local wires company (see the Texas numbers below).
Retail electricity provider · TX
Outage phone number, official outage map and live neighbor reports for TXU Energy Retail Company customers in Texas.
TXU Energy Retail Company · Retail electricity provider
Retail electricity provider: outages are fixed by your local wires company (see the Texas numbers below).
Report outages to your wires company (Texas)
In most of Texas you buy power from a retail provider, but outages are fixed by the local wires company (TDU). Call the one that serves your area.
Utility service areas come from U.S. Department of Energy / NREL data and can be approximate – the company on your electric bill is always right. Numbers were collected from official websites; tell us if one has changed. All emergency numbers →
No community outage reports in TXU Energy ZIP codes right now. If your power is out, report it to the utility and on your ZIP code page.
375 ZIP codes in 31 counties (NREL / OpenEI utility service-area data – boundaries are approximate).
No planned outages listed right now.
Utilities usually notify affected customers directly by phone, text, email or door hanger. Sign up for outage alerts in your utility’s app or account to get notices.
Share what is happening: when the power went out, what your utility said, the estimated restoration time. Add your mobile number below to get updates – it stays private and is never shown on the site.
TXU Energy restores power fastest when customers report outages directly by phone, text, app or website. Have your account number or service address ready. For a downed or sparking line, keep at least 35 feet away and call 911 first.
Questions, bug reports, a phone number that has changed, or partnership enquiries.