PG&E
Pacific Gas & Electric Company · Investor-owned utility
California
California Emergency & Outage Numbers
Utility outage lines, state agencies and local numbers for California. In a life-threatening emergency, call 911.
National numbers
911
Police, fire & ambulance – downed power lines, fire, carbon monoxide, medical emergencies
24/7
988
Suicide & Crisis Lifeline (call or text)
24/7
211
Local help: shelters, warming/cooling centers, food & utility bill assistance
24/7
1-800-222-1222
Poison Control (incl. carbon monoxide questions)
24/7
1-800-621-3362
FEMA disaster assistance
1-800-985-5990
Disaster Distress Helpline (SAMHSA)
24/7
1-800-733-2767
American Red Cross (1-800-RED-CROSS)
California agencies & utilities
911 Downed lines, fire, CO or medical emergencyReport the outage to your electric utility (check your bill if unsure)
SCE
Southern California Edison Company · Investor-owned utility
Pacific Power / Rocky Mountain Power
PacifiCorp · Investor-owned utility
LADWP
Los Angeles Department of Water & Power · Municipal utility
SDG&E
San Diego Gas & Electric Company · Investor-owned utility
SMUD
Sacramento Municipal Util Dist · Public power district
City & County of San Francisco
Municipal utility
We have not verified an outage number for this utility yet. Use the number on your electric bill or the utility’s website.
Imperial Irrigation District
Public power district
We have not verified an outage number for this utility yet. Use the number on your electric bill or the utility’s website.
City of Pasadena
Municipal utility
We have not verified an outage number for this utility yet. Use the number on your electric bill or the utility’s website.
Surprise Valley Electric
Surprise Valley Electrification · Electric cooperative
City of Anaheim
Municipal utility
We have not verified an outage number for this utility yet. Use the number on your electric bill or the utility’s website.
City of Glendale
Municipal utility
We have not verified an outage number for this utility yet. Use the number on your electric bill or the utility’s website.
State help
California Governor's Office of Emergency Services (Cal OES)
State emergency management: disaster declarations, shelters and recovery information.
California Public Utilities Commission - Consumer Affairs Branch
Utility regulator: file a complaint if your utility does not resolve an outage, billing or shut-off problem.
211 California
Dial 211 for warming/cooling centers, shelters, food and help paying utility bills.
Utility service areas come from U.S. Department of Energy / NREL data and can be approximate – the company on your electric bill is always right. Numbers were collected from official websites; tell us if one has changed. All emergency numbers →
City lines
Los Angeles (Los Angeles County)
Long Beach (Los Angeles County)
San Diego (San Diego County)
San Jose (Santa Clara County)
San Francisco (San Francisco County)
Fresno (Fresno County)
Sacramento (Sacramento County)
Oakland (Alameda County)
Stockton (San Joaquin County)
Outage safety
- Downed lines
Stay at least 35 feet away from fallen wires and anything touching them. Call 911, then your utility.
- Generators outside only
Run generators 20+ feet from doors and windows – never in a garage. Carbon monoxide is invisible and deadly.
- CO alarms
Keep battery-powered carbon monoxide alarms on every floor. If one sounds, get outside and call 911.
- Food safety
Keep fridge and freezer closed: food stays cold about 4 hours in the fridge and up to 48 hours in a full freezer.
- Unplug electronics
Unplug appliances to avoid damage from surges when power returns. Leave one light on so you know.
- Heat & cold
Dial 211 for the nearest cooling or warming center. Never heat your home with an oven, grill or camp stove.
- Medical devices
If you rely on powered medical equipment, register with your utility as a medical-needs customer and have a backup plan.
- Dark traffic lights
Treat an intersection with dark signals as an all-way stop.
Other states
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
District of Columbia & U.S. territories
Recent reports in California
Live-
Auto-resolved Modesto, CA 95355 · Stanislaus County “Resolved automatically: no new outage reports for 24 hours”
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Auto-resolved Truckee, CA 96161 · Nevada County “Resolved automatically: no new outage reports for 24 hours”
-
Auto-resolved Irvine, CA 92612 · Orange County “Resolved automatically: no new outage reports for 24 hours”
Questions about outages in California?
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