Duke Energy
Duke Energy Carolinas · Investor-owned utility
Investor-owned utility · NC, SC
Duke Energy Power Outage
Outage phone number, official outage map and live neighbor reports for Duke Energy Carolinas customers in North Carolina, South Carolina.
Report an outage to Duke Energy
911 Downed lines, fire or any emergencyAreas served by Duke Energy reporting outages now
No community outage reports in Duke Energy ZIP codes right now. If your power is out, report it to the utility and on your ZIP code page.
Where Duke Energy provides electricity
752 ZIP codes in 74 counties (NREL / OpenEI utility service-area data – boundaries are approximate).
- Alamance County, NC 12 ZIPs
- Alexander County, NC 4 ZIPs
- Alleghany County, NC 4 ZIPs
- Anson County, NC 3 ZIPs
- Ashe County, NC 5 ZIPs
- Avery County, NC 2 ZIPs
- Buncombe County, NC 6 ZIPs
- Burke County, NC 10 ZIPs
- Cabarrus County, NC 9 ZIPs
- Caldwell County, NC 7 ZIPs
- Caswell County, NC 5 ZIPs
- Catawba County, NC 10 ZIPs
- Chatham County, NC 2 ZIPs
- Cherokee County, NC 3 ZIPs
- Clay County, NC 2 ZIPs
- Cleveland County, NC 13 ZIPs
- Davidson County, NC 11 ZIPs
- Davie County, NC 3 ZIPs
- Durham County, NC 16 ZIPs
- Forsyth County, NC 38 ZIPs
- Franklin County, NC 1 ZIP
- Gaston County, NC 16 ZIPs
- Graham County, NC 3 ZIPs
- Granville County, NC 4 ZIPs
- Guilford County, NC 45 ZIPs
- Haywood County, NC 4 ZIPs
- Henderson County, NC 18 ZIPs
- Iredell County, NC 12 ZIPs
- Jackson County, NC 10 ZIPs
- Lincoln County, NC 6 ZIPs
- Macon County, NC 6 ZIPs
- McDowell County, NC 3 ZIPs
- Mecklenburg County, NC 83 ZIPs
- Mitchell County, NC 1 ZIP
- Montgomery County, NC 2 ZIPs
- Orange County, NC 9 ZIPs
- Person County, NC 3 ZIPs
- Polk County, NC 5 ZIPs
- Randolph County, NC 11 ZIPs
- Rockingham County, NC 10 ZIPs
- Rowan County, NC 15 ZIPs
- Rutherford County, NC 13 ZIPs
- Stanly County, NC 10 ZIPs
- Stokes County, NC 9 ZIPs
- Surry County, NC 11 ZIPs
- Swain County, NC 2 ZIPs
- Transylvania County, NC 7 ZIPs
- Union County, NC 9 ZIPs
- Wake County, NC 41 ZIPs
- Watauga County, NC 4 ZIPs
- Wilkes County, NC 13 ZIPs
- Yadkin County, NC 5 ZIPs
- Yancey County, NC 1 ZIP
- Abbeville County, SC 5 ZIPs
- Anderson County, SC 15 ZIPs
- Cherokee County, SC 4 ZIPs
- Chester County, SC 7 ZIPs
- Chesterfield County, SC 2 ZIPs
- Edgefield County, SC 1 ZIP
- Fairfield County, SC 2 ZIPs
- Greenville County, SC 32 ZIPs
- Greenwood County, SC 9 ZIPs
- Kershaw County, SC 2 ZIPs
- Lancaster County, SC 7 ZIPs
- Laurens County, SC 9 ZIPs
- Lexington County, SC 2 ZIPs
- McCormick County, SC 2 ZIPs
- Newberry County, SC 8 ZIPs
- Oconee County, SC 13 ZIPs
- Pickens County, SC 13 ZIPs
- Saluda County, SC 1 ZIP
- Spartanburg County, SC 39 ZIPs
- Union County, SC 6 ZIPs
- York County, SC 16 ZIPs
Largest ZIP codes served
- 27587 Wake Forest, NC
- 28269 Charlotte, NC
- 28027 Concord, NC
- 28277 Charlotte, NC
- 27519 Cary, NC
- 28078 Huntersville, NC
- 28173 Waxhaw, NC
- 29681 Simpsonville, SC
- 27703 Durham, NC
- 28215 Charlotte, NC
- 29732 Rock Hill, SC
- 28227 Charlotte, NC
- 27284 Kernersville, NC
- 28025 Concord, NC
- 27406 Greensboro, NC
- 28110 Monroe, NC
- 27410 Greensboro, NC
- 28216 Charlotte, NC
- 27713 Durham, NC
- 29730 Rock Hill, SC
- 29651 Greer, SC
- 27265 High Point, NC
- 28117 Mooresville, NC
- 28601 Hickory, NC
- 29720 Lancaster, SC
- 27107 Winston Salem, NC
- 27613 Raleigh, NC
- 27405 Greensboro, NC
- 27513 Cary, NC
- 27407 Greensboro, NC
- 28655 Morganton, NC
- 27106 Winston Salem, NC
- 28105 Matthews, NC
- 29715 Fort Mill, SC
- 27615 Raleigh, NC
- 29708 Fort Mill, SC
Planned outages
No planned outages listed right now.
Utilities usually notify affected customers directly by phone, text, email or door hanger. Sign up for outage alerts in your utility’s app or account to get notices.
Duke Energy: how planned outages are announced
Duke Energy says it tries to tell every affected customer before scheduled work by phone, email or text. There is no public list of planned outages. If urgent work can’t wait, the outage map may show it labelled “planned outage” with an estimated restoration time.
Duke Energy planned-outage page ↗Recent reports nearby
Live-
Auto-resolved Southport, NC 28461 · Brunswick County “Resolved automatically: no new outage reports for 24 hours”
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Auto-resolved Clayton, NC 27520 · Johnston County “Resolved automatically: no new outage reports for 24 hours”
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Auto-resolved Princeton, NC 27569 · Johnston County “Resolved automatically: no new outage reports for 24 hours”
Duke Energy customers: share updates
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Reporting a Duke Energy outage
Duke Energy restores power fastest when customers report outages directly by phone, text, app or website. Have your account number or service address ready. For a downed or sparking line, keep at least 35 feet away and call 911 first.