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Investor-owned utility · NC, SC

Duke Energy Progress Power Outage

Outage phone number, official outage map and live neighbor reports for Duke Energy Progress customers in North Carolina, South Carolina.

Report an outage to Duke Energy Progress

911 Downed lines, fire or any emergency

Areas served by Duke Energy Progress reporting outages now

Where Duke Energy Progress provides electricity

598 ZIP codes in 81 counties (NREL / OpenEI utility service-area data – boundaries are approximate).

Largest ZIP codes served

Planned outages

No planned outages listed right now.

Utilities usually notify affected customers directly by phone, text, email or door hanger. Sign up for outage alerts in your utility’s app or account to get notices.

Duke Energy Progress: how planned outages are announced

Duke Energy says it tries to tell every affected customer before scheduled work by phone, email or text. There is no public list of planned outages. If urgent work can’t wait, the outage map may show it labelled “planned outage” with an estimated restoration time.

Duke Energy Progress planned-outage page ↗

Recent reports nearby

Live

Duke Energy Progress customers: share updates

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Reporting a Duke Energy Progress outage

Duke Energy Progress restores power fastest when customers report outages directly by phone, text, app or website. Have your account number or service address ready. For a downed or sparking line, keep at least 35 feet away and call 911 first.